The customer experience is at the heart of the Laborde Products mission and is a core focus of the company. Over its 21 years in business, Laborde has discovered that the lack of hands-on involvement and guidance by engine providers is one of the many complexities the marine industry faces. When a vessel owner is making the crucial decision of selecting the best engine for a repower, Laborde feels no one should be left guessing.
To eliminate this issue, Laborde Products has taken on the responsibility of providing mariners with the clearest information possible. To that end, Laborde developed its Vessel Survey Program. This complimentary program involves one of Laborde’s trained sales professionals boarding a vessel and surveying its engineroom. This survey requires gathering the basic information from vessel name, year built and type, followed with heavy emphasis on the engines’ foundation, exhaust systems, cooling systems, considerations of the reduction gear, propellers, piping connections, starting systems, alarms, panels and available engineroom space.
“After carefully examining the owner’s vessel or vessels, we usually have a good idea for a recommendation as to which engine we should, or should not, offer as the best candidate for a repower option,” said Trace Laborde, marine manager of Laborde Products. The data collected by Laborde’s sales team is not intended to replace the owner or shipyard’s engineering, but is provided with the intent to identify the interface of the engine and vessel to assist in avoiding any issues that could occur, putting the power and knowledge in the customer’s hands.
“If you’re considering a repower, a replacement or an upgrade, contact Laborde Products for clear direction,” he said.
Laborde Products is a commercial engine distribution company specializing in the commercial marine and industrial markets. Laborde is the distributor for Mitsubishi, Scania, FPT, Yanmar, Hatz and Steyr engines. Laborde provides service, training and parts support from their offices in Covington, La., and Houston, Texas.
Caption for photo: Laborde Products has developed a Vessel Survey Program to help vessel owners make critical repower decisions.