MobileOps Helps Keep Track Of Vessel, Voyage Data Anywhere

Crews looking to manage daily tasks pertaining to safety, training and maintenance can do it all with the MobileOps application.

The app is designed to make it easier to complete common tasks, such as performing a monthly safety drill or completing a pre-voyage checklist.

Crews can use MobileOps on board to log important metrics such as engine hours or fuel, submit forms, review important documents and access a complete history of all action items associated with a particular vessel. Port engineers and other maintenance personnel can use MobileOps to manage routine or ad-hoc vessel maintenance. Guided workflows, designed for simplicity, assist in creating work requests and part requests and logging deficiencies and nonconformities. Executives and business owners can aggregate and view data within customizable dashboards that can be viewed either on the go or on large displays within company offices.

“Paired with safety and maintenance management, MobileOps is the perfect tool for digital document management,” said Michael Armfield, president and co-founder of MobileOps. “Our application provides a singular platform for personnel with the appropriate permissions to access important documents such as manuals or regulatory certificates, which is extremely useful for auditory purposes.”

Armfield said what makes MobileOps stand out is that the application is intuitive and “easy to use from the wheelhouse to the engineroom to the C-suite.”

He added that can make a big difference in user adoption and engagement and help to ensure that critical information is input correctly by the frontline staff and flows across maritime teams.

Additionally, the ability to access the software from mobile devices improves communication, collaboration and productivity for those working on vessels or in remote locations, Armfield said.

The system also includes extensive configuration options designed to meet specific organizational needs. It is designed to scale with ease in response to changes or evolving requirements.

Additionally, MobileOps provides real-time data and actionable insights to help decision-makers and stakeholders make informed choices.

Users can also provide feedback and know that they are being listened to.

“Our customers have always been the center of everything we do,” Armfield said. “Collecting customer feedback not only provides crucial insights when it comes to how our customers operate, but also significantly shapes our product and drives it forward to better meet the unique needs of the maritime organizations we serve. We are committed to continue innovating and developing customer-driven solutions that are shaped by our end users, as we believe the continuous evolution of technology plays a key role in helping maritime operators stay ahead of the curve in an ever-changing industry.”

Designed With Inland Sector In Mind

Armfield said the flexibility and customization options available with MobileOps make it particularly adaptable to the inland marine sector.

“Our software can be configured to fit the workflows and processes of different maritime organizations, as we recognize that one size does not fit all,” he said. “This allows operators to have greater control over the software, tailoring it to their unique needs and ensuring that it is optimized for their specific use cases.”

As an example, Armstrong said feedback from inland river customers has been key in the development of the latest MobileOps offering, called Streamline. It focuses on optimizing complex operational challenges and “logistical pain points” endured by river operators, Armfield said.

“Streamline offers an easy-to-use digital solution for fleet management designed to maximize efficiency from scheduling and dispatch to vessel tracking, trip planning, resource allocation and risk analysis,” he said. “Other functionalities include tools for customer management such as managing orders and tracking cargo information as well as a powerful financial management component to automate and simplify billing.”

Streamline goes hand-in-hand with the core MobileOps product, which provides maritime operators with a centralized system to ensure compliance with maritime regulations such as Subchapter M, meet company-specific safety and training standards and manage vessel maintenance more efficiently, he said.

Engineered For Reliability, Security

MobileOps is also designed with robust architecture and reliable infrastructure to provide a secure and stable platform for customers, Armfield said.

“The MobileOps system utilizes modern, leading technology,” he said. “Best practices have been adopted to ensure a lightning-speed application and seamless deployments. With regular updates and system maintenance, our customers can trust that MobileOps will consistently perform at its best.”

Several internal processes are in place to ensure end users can trust that access to MobileOps will be available when they need it, he said.

“Our dedicated support and development teams are paged in the event of any application errors, and we also securely back up our production databases on a daily basis,” he said.

MobileOps is also designed to integrate seamlessly with other systems.

“Our open API allows for a smooth exchange of exported or imported data, and our development team is always exploring new opportunities to integrate with cutting-edge technologies in order to provide more value for our customers,” Armfield said.

Because MobileOps is a web application, it can be accessed from computers, tablets and smartphones. Modern web browsers, including Chrome, Firefox, Safari and Microsoft Edge, are supported. The company also offers an offline companion app, MobileOps Voyager, that can be installed on Windows-based devices with versions 8, 10 or 11. MobileOps Voyager is accessible offline and does not require an internet connection.

“Voyager offers the best of both worlds – the convenience and flexibility of mobile access combined with the security and reliability of local storage,” Armfield said. “This makes it possible to work and complete tasks even in areas with limited or unreliable internet connectivity. With offline access to key information and tools, users can continue to work and be productive even when an internet connection is unavailable. This eliminates downtime and helps to ensure that tasks are completed on time.”

MobileOps also recently added value to its current customers through a partnership with OpenTug.

“By pairing OpenTug’s booking request portal with our powerful jobs and logistics product, we can help maritime companies boost operational efficiency by connecting customers to dispatch, operations and crew,” Armfield said.  “By automating internal workflows and reducing complexity for operators, they can not only increase productivity and ensure better communication and transparency across maritime teams, but also provide better service to their customers and maximize their bottom line.”

The app also integrates with ioCurrents, a digital log and machine learning system, and MoxieMedia, a learning management system. The company is always looking for partnerships with other companies to improve operational value to its customers, Armfield said.

For more information, contact MobileOps at www.mobileops.com.

Caption for top photo: MobileOps is a web-based app that can be accessed via computer, tablet or smartphone. (Image courtesy of MobileOps)